Projects

Does choice change how much people use an algorithm?

People often reject algorithms after seeing them err. I tested whether having a say at the start changes how willing they are to rely on an outside judge.

My role
First author, with Logg and Ulu
Status
Presented at INFORMS 2023, Phoenix. No paper yet.
Who
800 people. 48.25% women.
Design
Four conditions of about 200 each. Outside judge: one algorithm, three algorithms, one lay group or three lay groups.
Source
My conference presentation. Figures from the talk, not from a paper.

Main findings

Two in three people chose to use the outside judge

800 people judged whether each of 10 high-school students scored above the 75th percentile on a math test. They earned bonus pay for being right. Then they could keep their own call or use an outside judge’s call.

Overall, 67% chose the outside judge. The outside judges were described as 80% accurate in every condition.

67 of 100 chose the outside judge

All four conditions combined, N = 800.

Giving people choice did not clearly change this

The four conditions differed in the outside judge: one algorithm, three algorithms, one group of lay people or three groups. About 200 people were in each condition.

The autonomy effect reported by Dietvorst and colleagues (2018) did not replicate here. I read this as a null result, not as evidence that choice does nothing.

People who chose the outside judge were more confident

Those who chose the outside judge reported higher confidence than those who kept their own call.

What this means

Many people chose to use an outside judge. Two in three did, whether it was an algorithm or a group of people.

Limits. This is a conference result and has not been peer reviewed. The result is null or inconclusive, so I do not claim that choice raises or lowers use of algorithms.