Research

A framework for how smartphones affect well-being

Researchers disagreed about whether phones help or hurt well-being. Kostadin Kushlev and I argued that the disagreement comes from method, and that one framework can explain the findings.

My role
Second author
Status
Published, Current Opinion in Psychology, 2020 (review)

Kushlev, K., & Leitao, M. R. (2020). The effects of smartphones on well-being: Theoretical integration and research agenda. Current Opinion in Psychology. doi:10.1016/j.copsyc.2020.05.001

Main findings

Phones can help or hurt, depending on how they are used

We proposed that three ideas can explain the mixed findings on smartphones and well-being. Phones can replace other activities, interfere with what we are doing, or give us things we could not get otherwise.

The first two usually lower well-being. The third can raise it.

3 ideas

displacement, interference and complementarity

The D.I.C. framework, in the table below.

Overall, the net effect looks small and negative

Across screen time, frequency of use and the mere presence of a phone, we found small but consistently negative net effects.

The effects become substantial with heavy, problematic use, which is the use most likely to displace or interfere with other activities.

Small

typical net effect of phones on well-being

From the studies we reviewed, published mostly since 2018.

The framework

What to look for. Each card gives one idea, what to measure for it, how it works, and when it changes the result. The table is Table 1 of the paper, redrawn.

Displacement

Phones change well-being by replacing other activities.

What to measure

  • Time on phone-mediated activities (screen time)

How it works

  • Time spent on other activities, such as sleep and face-to-face interaction

When it matters

  • Quality of the phone activity
  • Quality of attention (immersion)
  • What the person would otherwise have done

Interference

Phones change well-being by interfering with what people are doing.

What to measure

  • Frequency of checking and notifications
  • Mere presence of the phone

How it works

  • Quality of attention
  • Cognitive capacity

When it matters

  • How good the concurrent experience is
  • How demanding the concurrent activity is

Complementarity

Phones change well-being by offering information and activities not otherwise available.

What to measure

  • Type of use: information, communication, entertainment

How it works

  • Efficiency (time saved)
  • Buffering negative emotions
  • A source of positive emotions

When it matters

  • Whether unmediated options exist
  • Relevance to current goals and needs
  • Quality of the current experience

What this means

Measure the use, not only the time. Screen time, frequency of checking, notifications and mere presence are different things and can have different effects.

Test it with experiments and sensors. Much of the evidence is correlational and relies on self-report. We called for experiments and objective measures from mobile sensing across several days.

Limits. This is a review with no new data. The conclusions are preliminary, as we said in the paper.

How this page was made

This page redraws the paper's Table 1 and restates its three conclusions. It contains no data.